How billing, renewals, and payments work at FinHosting.
All plans are billed monthly in advance. Your billing date is the day you first purchased. Renewals are automatic unless cancelled 24 hours before the renewal date.
We accept Visa, Mastercard, American Express, and PayPal. All payments are processed in USD. Currency conversion fees are the customer's responsibility.
Digital invoices are emailed after each successful payment. Invoices are available in your account dashboard for 24 months.
If a payment fails, we retry 3 times over 7 days. After the grace period, the server is suspended. Data is retained for 14 days after suspension before deletion.
Existing customers are locked in at their current price for the duration of their subscription. Price changes apply to new purchases and renewals after 30 days' notice.
Prices exclude applicable taxes (VAT, GST, sales tax). Taxes are calculated based on your billing address and added at checkout.
Billing disputes must be submitted within 30 days of the invoice date. Include your order ID and a description of the issue. We resolve disputes within 10 business days.
Cancel anytime from your account dashboard or by contacting support. Service continues until the end of the billing period. No prorated refunds for unused time.
We may require additional verification for new accounts or unusual payment patterns. Accounts with chargeback history may be restricted to prepaid billing only.
Billing questions: [email protected]. Include your order ID for faster resolution.