Last updated: October 14, 2026. How we collect, use, and protect your data.
We collect account details (name, email, billing info), server usage metrics, and support communications. We do not sell your personal data.
Data is collected when you create an account, make a purchase, contact support, or use the Service. Server logs capture IP addresses and access patterns for security.
Your data is used to provision servers, process payments, provide support, send service notifications, and improve our infrastructure. We do not use your data for advertising.
We use essential cookies for session management and optional analytics cookies to understand traffic patterns. You can manage preferences via the Cookie Settings button in the footer.
We share data with payment processors (Stripe, PayPal) for transaction processing, and with our datacenter provider for infrastructure management. We never sell personal data.
Credit card details are processed by PCI-DSS compliant payment processors. We never store full card numbers on our servers.
Account data is retained for the duration of your subscription plus 90 days for tax compliance. Server logs are retained for 90 days. You may request earlier deletion.
We use TLS encryption in transit, AES-256 at rest, and network segmentation. Access to customer data is restricted to authorized personnel with audit logging.
You may access, correct, export, or delete your personal data at any time by contacting [email protected]. We respond within 30 days.
Data may be processed in Singapore. We ensure adequate safeguards for cross-border transfers under applicable data protection laws.
The Service is not directed to children under 13. We do not knowingly collect data from children.
You may opt out of marketing emails at any time. Transactional emails (billing, security) cannot be opted out of.
We may update this policy with 30 days' notice. Material changes will be highlighted in the notification email.
Data protection questions: [email protected]. Our Data Protection Officer is reachable at the same address.